Return & Refund

At Korean Beauty, we strive to provide our customers with the best service and high-quality products. Please review our return, refund, cancellation, and damage policies below before making a purchase.

πŸ”„ Refunds & Exchanges

  • Refunds are allowed within 24 hours of purchase for full-price items only.

  • Exchanges are accepted within 3 days of purchase on full-price items.

  • To be eligible for a refund or exchange:

    • The original invoice/receipt must be provided

    • Products must be unused, unopened, and in their original packaging

  • No refunds or exchanges will be accepted for items bought at a discounted price

❌ Opened Items

  • Products that have been opened or used are not eligible for return or exchange

  • We do not accept returns due to a change of mind after opening the item

πŸ“ž Order Cancellation Process

If you wish to cancel an order:

  1. Call us directly to start the cancellation process

  2. Explain the reason for the cancellation

  3. Request a refund (if applicable)

If your order is cancelled by us du...e toΒ item unavailability, a full refund will be issued.

πŸ“¦ Damaged or Incorrect Items

If an item is damaged or incorrect and the fault is ours:

  • We will provide an exchange for the same or a similar item.

  • Replacement delivery will be free of charge.

If you have any questions regarding our return or refund policy, feel free to contact us at:
πŸ“§ support@koreanbeauty.qa

Thank you for shopping with Korean Beauty! We appreciate your trust and understanding.

CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any skin care topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.

Gharaffa Street#619, zone#51, Building # 03, Second floor room 29, Doha, Qatar

+974 5989698

support@koreanbeauty.qa

Everyday 9:00-17:00

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